How To Make A Food Ordering Website

Updated: Dec 11, 2020

Food delivery sites or mobile apps come in handy, especially for modern people in a hurry. They were developed to save time, allow customers to choose from various restaurants, and pay for their orders efficiently and quickly. According to Statista, worldwide online food delivery revenue is expected to reach $ 136 billion by 2020.


Furthermore, GloriaFood claims that 86% of consumers use a delivery service at least once per month.


The key to your success is a user-friendly website. Therefore, it is essential to know how to create a food delivery website or application that caters to its needs.


In the current e-commerce era, several online business models are mushrooming and leading to a wave of new startups. In that respect, the online food ordering model and the door-to-door business model have received great attention from consumers, entrepreneurs, and investors. These online businesses act as a common platform between consumers and restaurants. However, to ensure that your online food ordering and delivery business is successful, you need specific features built into your website and app. Different techniques and marketing to make your website stand out.


The overall idea behind implementing an online food ordering and the delivery website is to bridge the gap between consumers and local restaurants/food chains/groceries. The website/app must also have a very high user interaction level, making the overall process seamless.


There has been a huge benefit in the online business, with many startups mushrooming across multiple verticals. This article will discuss how to create a food ordering website and look at interesting examples.


I. Advantages of the food ordering website



Food ordering website Food ordering website


Here are some of the great benefits of food ordering websites:


1. Increase the check size


Restaurants found that the number of checks from online and delivery orders increased by 20% compared to dinner orders.


2. Reduce pedestrian traffic


Most states and provinces have reopened for restaurants, but they face fairly strict restrictions that limit the number of guests allowed to dine at any time. Providing a delivery service can help offset lost income from partially closed or vacant dining rooms while reaching out to new customers who are interns in-house or are still uncomfortable. Out, even when the restrictions diminish.


3. More business opportunities


Sometimes customers want your food to blend in with the comfort of their home. By offering a delivery service, you can serve more customers.


4. Less cost


If deliveries become the bulk of your business or if you move to a ghost kitchen, you might consider reducing your space to save on rent or save on phone calls.


5. Contact new customers


Delivery can help you reach new customers outside of the ordinary world, locals, and other customers from surrounding areas, which is especially essential when the restaurant runs full capacity. People are still worried about eating out. Plus, this is even more important in urban locations where potential customers may not have a car. Third-party apps can help increase this reach, as they double as marketing platforms. When you sign up for Caviar, DoorDash, or Ritual, you're ordering your restaurant in front of their millions of customers. You'll get your menu in front of your diners beyond the usual walking distance - hello newcomers!


II. Disadvantage of the food ordering website




What are the downsides of a food ordering website?


1. Less control


Whether you're using an internal fleet or a third party, you'll have less control over the customer delivery experience. Customers may have a false impression of your restaurant due to traffic conditions, the road, or the wrong turn - the delay has nothing to do with you or your food. If food is delivered cold or presented poorly after a trip, it could negatively impact a customer's opinion of your restaurant. You also have less chance to change the experience for the worse because you're not there when a customer eats your food.


2. Many things to do


If you choose door-to-door delivery, you will face the complexity of finding new employees and vehicles while creating a process for a successful service.


3. Smaller margins


If you are using your fleet of delivery trucks, you have to pay the driver, their insurance money, their gas cost, etc. All of these costs eat into your profits. If you are using a third party delivery service, you will have to pay fees. Even the best food delivery app companies will cut down on every serving, meaning you have to have a large order volume to make a real profit. Example: New York-based Mulberry & Vine, a budget-friendly New York-based fast-food restaurant, spends 20% to 40% of sales per order on delivery goods and couriers. So sorry. Third-party delivery apps have been widely criticized for their high fees - both before but especially during a pandemic. Some cities have imposed fee limits, while other restaurant owners encourage diners to order food directly from them to help keep more money in their pockets.


4. Multiple touchpoints


When working with food delivery, there are more connections between the order being prepared and the final food delivered to the customer. And, you won't be there to make sure the driver meets the standards you've set for your restaurant. Food safety is a top priority these days, meaning that customers want to feel comfortable ordering from your restaurant and any touchpoints that might make them feel unsafe.


III. Factors affecting food ordering websites



Statistics show us that the food delivery market is growing at a dizzying rate, with online services ahead of offline ones. More and more people prefer to order food over the Internet to minimize other activities' distractions and maximize time savings. That is the inspiration for businesses to create food delivery websites.


Check out these facts below:

  • Online ordering and shipping have grown 300% faster than your restaurant traffic since 2014.

  • It is predicted that a restaurant that does not offer online food ordering services will lose 70% of its customers by 2020.

  • According to Statista, revenue in the online food delivery segment amounted to $ 107,438 million in 2019.

Consumers favor the traditional form of food delivery. As a conventional model, we mean the process when a customer places an order with a local restaurant and waits for the order to be delivered to the door. Such a model accounts for 90% of the online food market, where three-quarters of orders are placed by phone.


Looking at the statistics, we can conclude that the restaurant industry is growing rapidly and becoming more competitive.


A food ordering website is not the right solution for all restaurants. Review your location, location, and customers before determining if delivery is available.


1. Type of location


Faced with a pandemic world, door to door delivery is the best for restaurants where food is no different from experience. If a critical part of your product is the location or the chef space, you risk losing your brand's key aspect in the delivery experience.


However, even high-end restaurants deliver door-to-door deliveries - that's just improving the experience.


Many upscale restaurants have started offering takeaway options that allow diners to bring the full dining experience home. A Toronto-based upscale dining restaurant has also launched Alo at Home, a take-to-go, take-out menu for a fixed price. Each week, they offer a limited number of takeaway slots for pre-selected meals, complete with a link to a Spotify playlist managed by owner Patrick Kriss.


You can even buy takeout from Michelin star restaurants across the country - from New York to Los Angeles, some of the restaurant industry's biggest names that have created great home dining options.


Delivery can also be tricky for traditional fast food locations. Fast food is intended to be consumed quickly after it is made, so the quality can decrease when the consumer receives the item. No one likes wet fries!


To combat these challenges, some fast-food restaurants downsize their menus to provide more efficient service and take on-site orders - for customers waiting for delivery - faster. McDonald's is a prime example of this, with franchises now campaigning to keep their menus smaller after the pandemic ends.


2. Customers


Before rolling out a delivery service at your restaurant, talk to your existing customers to see if they use that service. Will they visit your restaurant more or less often if delivery is an option? Will they eat less and order more deliveries?


Also, think about new customers you might reach by offering food delivery services, primarily through third-party websites. Millennials can lead the demand for food delivery, which is three times more likely to order than older generations. As we said earlier, times are changing, with more and more people joining the delivery. Similar Axios research shows that parents buy much take-out food, with their post-pandemic figure up 4%.


Are Millennials in your target demographic? What about the family? If not now, should they? You can reach new customer groups by deploying distribution.


3) Location


Delivery in the city is more common in suburbs or rural areas where people already have a car and can drive to pick up food. Choose delivery where people look for convenience rather than experience.


4) Choose between a custom made website and a pre-made website


Be realistic; buying a ready-made solution is not an option for serious business. The modern user is quite spoiled. They want uniqueness, convenience, speed, and powerful features. All of this would be hard to achieve without investing in custom website development.


It's essential to start with a good set of features and security to get your customers to trust you. That is why creating a website that complies with all of your requirements and goals is so important to your future results.


5. Determine your target audience


How to create an online food delivery website without fail? You need to define your target audience.


There are three main target audiences - busy people - students, parents, and working professionals. Each of them has specific needs that you must adhere to. Speaking of students, their main fuel is fast food. So if this is your target audience, it's better to partner with local fast-food restaurants for faster delivery.


As for parents, they tend to eat healthily. This type of target audience may also want to order groceries with home delivery. After that, they can cook on their own. If you've defined this group as your target audience, you need to consider the food and delivery speed's freshness.


Work professionals work a lot and don't have a lot of time to plan their meals. Since they love to order well-cooked meals from eateries, the deliveries are extremely popular among them.


As you can see, each group needs something special. It's better to define your target audience first to think about how to market your product and draft a value proposition that matches the features.


You should start a project that focuses on a limited area and then expand. For example, you can start delivering groceries, then continue with restaurants and more.


6. Get awesome UI / UX design


Starting to make a food order website, you need to pay attention to the platform design. The client wants to surf web pages as simple and clean as possible. So nothing should distract their attention from the important action - ordering.


A quality UI / UX design requires a lot of effort from the designer. This process is usually broken down into several stages to understand what is needed to achieve an easy user experience. For example, in companies like Cleveroad, designers do market research, research your competitors, and target audience to create a user-friendly food website design.


7. Adjust SEO and Social Media


SEO or Search Engine Optimization is not a new concept. You need to make sure that your website has SEO elements like user-friendly URLs, manageable meta tags, image alt tags, and more. So, make sure your web development provider is experienced in providing SEO friendly solutions.


You can't forget social media when it comes to marketing channels. Nowadays, every business is on social media, so you should stand out to get your users' attention. In addition to being creative, you need to focus on the needs of the user. It is always good to respond quickly to visitor comments and post some deals or loyalty programs on social media.


8. Tailor your website to local needs


Services like FoodPanda and GrubHub are successful because they provide local food. So, there are a few ideas needed from these food delivery services:


Form your business according to the local environment and different types of customers. It's important to remember that what works in one city may not work in another.

The grading may vary depending on local culinary preferences.

Payment options must be different. People need a choice between credit cards, cash on delivery, eWallet, etc.


9. Think Additional Revenue Sources


The question of money can be a struggle when you build an online food ordering website. So alternative revenue streams can be a lifesaver for your project.


There are a few ideas:


Advertising is one of the top forms of money-making popular worldwide. You only ask 3rd parties to place their ads on your website. It benefits both sides. For example, UberEats offers restaurants to advertise on a fee-for-service platform.


Selling gift cards with a certain amount that your customers can buy and give to their friends. GrubHub offers two gift card options - an eGift card and a physical gift card.

Offering additional services, like drug offerings, can allow you to attract more users. Delivery.com offers laundry services, groceries, etc.


10. Pay attention to the mobile version


Everyone has a smartphone. Fewer and fewer people tend to use PC for simple everyday tasks. Of course, developing both the mobile app and the website at the same time can be expensive. But there is an opportunity to optimize your website for mobile with a responsive design. It will definitely increase the number of users.


11) Cost


So let's find out the final price to create a food delivery website.


Below, you can find ABSOLUTELY time and cost to develop a food ordering website. To calculate the final price, we need to know the project requirements.


All estimates below are based on average rates in our region (Eastern Europe, Ukraine) - $ 50 per hour.


How did we calculate the final price for a food delivery website? We added development time and no development time. We then multiply the time by the group's hourly rate.


So to build a food delivery website, you need at least 80,800 USD. We calculated the MVP version of the service. If you want to add more advanced features, you may pay more.


Additionally, the final price may change depending on the group's location. For example, developers from North America have a higher rate than software engineers from Eastern Europe.


To give you a suggestion, we have estimated the approximate costs of creating a website to order food in different regions:

  • Eastern Europe. $ 80,800 (based on $ 50 / h)

  • North America. $ 161,600 (based on $ 100 / h)

  • West Europe. 145,440 USD (based on 90 USD / h)

  • Australia. $ 161,600 (based on $ 100 / h)

Pricing for food delivery website development includes many factors. These are the number of features, the rate the company develops, and the difficulty of projects. For the most part, it depends on whether you want to use a template solution or build a fully customized CMS for your website. In this case, we strongly recommend starting a project with MVP.


The average hourly rate varies depending on the developer's location. For example, the hourly rate for developers from the United States is between $ 60 and $ 100. Simultaneously, developers from Eastern Europe, especially Ukraine, charge only $ 30- 40 per hour. On average, creating a food delivery website will cost around $ 7000, depending on the function selected.


IV. Business Models Of Food Ordering Website


The food ordering platform's business models can vary depending on the project goals and requirements.


Your food delivery service can be local or worldwide. According to McKinsey & Company, the worldwide food delivery market is worth 83 billion euros, so it only accounts for 1% of total sales. Services like UberEats or Delivery.com can be called worldwide as they operate across several countries.


On the other hand, there is a local or traditional pattern. It stands for common food protocol from neighboring places. Nowadays, a lot of restaurants, especially in urban areas, offer door-to-door delivery services. So local food delivery usually only works within one country or even city.


If the best food delivery sites inspire you, now is the right time to think about how to make a website profitable. Below we share 3 popular food-service business models today.


Food delivery offers many opportunities to start your own business. How do I create a food delivery website? First of all, you need to choose a suitable business model.


Below we discuss popular business models.


Single model orders


Grubhub and other delivery services use this model to allow ordering food from many independent restaurants. How does it work? Such platforms connect customers with local restaurants and self-delivery restaurants. Typically, restaurants pay the platform a commission of between 7% and 15% on every order received.


Such a model, used by Delivery Hero, Grubhub, and other first-generation restaurant delivery services, aims to provide customers with the ability to order food from multiple independent restaurants. These online food ordering markets connect customers with local restaurants, while the restaurants handle deliveries independently. When adopting this business model, the platform should provide a simple and fast ordering process. The restaurant pays the platform a 7% to 15% commission on each order received. A great example of such a business model is the Zomato platform.


Model of ordering and delivery


The main representatives of this model are UberEats and DoorDash. Such platforms offer both ordering and delivery. This is beneficial for restaurant owners who cannot or don't want to buy a fleet of vehicles and organize the work traffic.


Markets like Caviar, Deliveroo, and Doordash use this model. In this case, the platform handles both delivery and ordering services. Restaurants also benefit from partnerships with such platforms, as there is no need to maintain vehicles or pay shippers. Such food ordering platforms may charge a customer's fixed delivery fee.


UberEats also uses this model. However, the company went even further. The platform can now offer restaurants that appear at the top of search results for additional marketing fees.


To use this business model, keep in mind that fast delivery is a 60% customer satisfaction factor. You should provide delivery in less than 30 minutes to ensure customer satisfaction. Besides, ordered food must be kept delicious and fresh.


Fully integrated model


The final business model consists of three services - ordering, cooking, and delivering. This means the company prepares its own food. This type of business is popular with chain restaurants like Domino's Pizza. However, such a business requires many additional costs like chef salaries, refrigerated trucks, fireplaces, etc.


The third business model, used by meal delivery startups like SpoonRocket and Sprig, includes full process integration. These businesses operate as a food ordering website, a restaurant, and a delivery service. It means the company that develops the website that orders its food, prepares meals, and delivers orders to customers. Such businesses can serve corporate as well as individual customers.


For example, Metabolic Meals, using such a model, is known for arranging corporate meal plans and delivering healthy meals to the office. Often, such meal preparation services partner with excellent master chefs, giving a competitive advantage.


If you want to use this business model, be careful. Many startups went bankrupt because the operating costs were too great. Such a business model requires companies to use refrigerated trucks, heaters, and ice bags that can be expensive.


However, improvements such as drones and autonomous vehicles could reduce delivery times and carrier salaries. As we can see, Ele.me, a website that orders food delivery from China, covers more than 70% of all deliveries using drones.


IV. Things You Can Learn From Popular Food Delivery Services



Nowadays, society is developing more and more, which is followed by human busyness. Therefore, speed and convenience are of the utmost concern for everyone, especially in the food industry. How do you feel when food is delivered to your home or workplace without spending time cooking? They believe you will feel excited and happy. Stemming from that human need that the Food Order website was born. And do you know the 30 most popular websites in the world by 2020? They will help you discover them.


Not only consumers but also sellers benefit from these sites. Sellers can invest in these and make a profit from them. Furthermore, these sites help sellers in many ways, such as cost-cutting, online presence, and customer satisfaction.


Food ordering and delivery will be a great solution that brings customers to the food industry. It has already started, and most companies are choosing to develop mobile apps for food ordering websites.


Competitor research is always a good idea. If you want to create a food delivery website, you better look at the details.


If you have decided to create a food delivery website, you should know about the current industry leaders. Knowing them will help your delivery service be competitive in the marketplace. This information is also a great way to get a deeper understanding of the features that will be most useful for your future website. Below, we'll tell you about the five most popular online food delivery leaders and how they operate.


1. Zomato


Food ordering website Food ordering website


This is one of the famous food ordering websites in India and over 23 other countries. Zomato is present in nearly 25 countries around the world. It has convenience, like online ordering, advanced table reservations, table reservations, and delivery options from various restaurants and dining venues.


Main features:


  • Restaurant search and discovery: Search for a restaurant, cuisine, or dish on Zomato! From Pizza, Pasta, Noodles, Biryani, Avocado Chicken, Pancakes to Salads, Cakes, Burritos, Burgers, Dimsum, Sushi, and more. - We all satisfy your appetite. You can use their search filter to discover restaurants near you for breakfast, lunch, or dinner (and everything else in between) and consult their themed list called ' Collections' to find the best burgers, the perfect dating spot, or top trending restaurant in town!

  • View menus and more: Find the restaurant menu, reviews, photos, contact details, directions on a map, and all the additional essential info you need for your next drink.

  • Pick up your food (24x7): With online delivery in more than 500 cities worldwide, you can order your food and drink and have it delivered to your home within minutes.

  • Get delivered groceries: Use the Zomato market to get your daily essentials, such as fruits, vegetables, milk, eggs, meat, etc., delivered to your door in no more than 60 minutes.

  • Track your order the easy way: Easily track your order journey with live tracking in their app. Get accurate estimates of your delivery time and your delivery maid details right after placing an order.

  • Restaurant reviews and reviews: Add ratings and reviews for restaurants you've visited or ordered and shared photos of your dining moments. Let us know what you like, what you don't like, and what could be improved.

  • Zomato pro availability: Become a Zomato pro member and enjoy exclusive benefits at partner restaurants nationwide. Get up to 40% off your dining experience and get an additional 25% off food delivery. Also, check your savings with every professional transaction on the app to track.

  • Book a table to avoid queuing: Avoid waiting in line at restaurants by booking a table in advance with Zomato. Simply choose a partner restaurant, add the number of guests, and choose where to eat for a seamless experience.

  • Use @ food working in your office cafeteria: Transform your daily ordering experience at your office cafeteria. With food @ work, you can skip the lunch queue by ordering online, evaluating your cafe experience, and enjoying new offers almost every day.

  • Find and follow friends: With the Zomato feed, you can find and follow friends or top eateries to see where they're eating and what they like best.


Zomato is available throughout India, United Arab Emirates, Portugal, Australia, New Zealand, USA, Lebanon, Philippines, Indonesia, Turkey, UK, Canada, Ireland, South Africa, Czech Republic, Slovakia, Poland, Chile, Italy, Brazil, Sri Lanka, Qatar, Malaysia, and Singapore.


Some features are only available in a limited number of locations.


2. Swiggy


Food ordering website Food ordering website


India and Bangalore are the two countries where the Swiggy web has spread strongly. With nearly 1,500,000 downloads in the Play store, Swiggy has been rated as the # 1 online food delivery web in India and is currently available in most countries. It provides users with a complete meal solution through ordering and delivering from the restaurants closest to you. They are also very well known for their online payments and also believe in fast delivery.


Main features:

  • Order food, groceries, and other essentials online

  • The Restaurant and Delivery partners were trained in the cleaning process.

  • Find top restaurants and shops in your city.

  • More than 30 dishes to choose from

  • Night delivery service

  • Order from supermarkets near and far, delivery time less than 2 hours

  • Explore collections like Best Safety Standard, Vegetarian Only, Healthy Food, Bag-friendly, Premium, and more.

  • Safety measures: The priority is everyone's safety involved in the distribution chain: Delivery partners are trained in best cleaning procedures and are equipped with masks. Restaurant partners are regularly updated with necessary hygiene measures. Delivery options available without contact. The Best Safety Standards collection includes restaurants that conduct mandatory temperature checks, periodically clean the kitchen, and change gloves & masks daily.

  • Lightning-fast delivery: their systems are designed to confirm, prepare, and deliver your order in the best possible time.

Besides, there are no minimum order conditions!


3. UberEats


Food ordering website Food ordering website


UberEats is operating in more than 1000 major cities in many different countries around the world. The website helps customers quickly find the best food from your nearby restaurants with these online ordering sites. They also have an online payment on the web.


A lot of people trust Uber to take them around the city. Therefore, the company decided to conquer new heights and succeed in the food delivery market. In 2018, UberEats was present in 200 cities worldwide. Also, UberEats covers about 50% of the US population, delivering food from more than 100,000 restaurants.


UberEats functions are similar to Uber's, like cashless transactions, real-life GPS tracking, and order scheduling.


Main features:


  • Find your favorite restaurant: Browse nearby restaurants and search by cuisine, restaurant name, dish, or meal. Choose from a variety of foods to order: Pizza. Burritos. Hamburgers. Sushi. Chinese food. Skip rows and reservations. Order food with the Uber Eats app now.

  • Simple ordering: Choose your food orders from any menu and add it to your cart with a few taps. Food ordered will be delivered in the shortest time. Or you make an appointment to pick up the delivery later. Your choice!

  • Fast Delivery: You can now also pre-order food for Pickup instead of just delivery. Select Pickup, place the food in the basket, and go to the restaurant to pick up the food. Or, choose the new contactless delivery option and pre-order your doorstep.

  • Easy payment: quick payment by credit card or Uber Cash. Adding another card is easy. Enter promo code Uber Eats to get discounts on your meal orders. Easy Tips in the app. No cash is needed to tip.

  • Track Orders in Real Time: Track your food orders on a map as it goes your way. View the estimated delivery time to your address. Get notified when your order arrives.


4. Roommate


Food ordering website Food ordering website


The web is available in more than 90 cities across the United States. It has unique facilities for food, beverages, and grocery products. This ordering company has a good impression of the delivery of food from its users. There are also menus suitable for all cuisines so you can quickly find the one that suits your taste.


Main features:

  • Get everything delivered: Postmate is the first app to deliver whatever you want when you want. They offer almost everything from your favorite restaurant or retailer in minutes.

  • Brands you can only find on Postmate: Sugarfish, Sweetfin, Blaze Pizza, Salt & Straw, The Coffee Bean & Tea Leaf, Bluestone Lane, Kazunori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Dot Pink, Pizza Neapolitan 800 degrees, Moon Juice, and hundreds more.

  • Country partners: Chipotle, Sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny's, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice, and hundreds more.

  • Anytime, anywhere: They will deliver to your home, dorm, office, park, or dinner party - wherever you are, whenever you want, just post it again.

  • Their delivery platform needs to take time and distance into account to ensure your order gets delivered to Postmate the best possible, for the fastest possible delivery.

  • Unlimited Posts: Join Unlimited for $ 9.99 / month, and you'll get free shipping on orders over $ 12. Save an additional 15% when you sign up for the annual plan.

  • Customer service: Their world-class customer service team is available 24/7. You can always contact us at help.postmate.com.

  • Payment methods: Google Pay, Credit card, Debit card. Major credit cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital; no cash is needed.

  • Promotion Terms: $ 100 Shipping Fee Terms and Conditions: The offer is valid only for first-time customers. Service fees are subject to change and apply. Store and provide availability based on the user's location. They are limited to 1 usage per customer. Offers cannot be shared or transferred. The offer is valid only for 14 days after redemption. The maximum value of the request is up to 100 dollars. The offer cannot be exchanged for cash or similar. Postmate reserves the right to modify or terminate this offer at any time without notice.

5. Grubhub


GrubHub's extensive presence with more than 30,000 restaurants in more than 800 urban communities in the United States guarantees their customer satisfaction, thus making it one of the best food ordering sites. The ordering process is easily available through the web. It has access to many different cities in different countries. It has a unique facility like a ‘gift card’; from there, people can send cards to their loved ones with just one click. It helps you find the nearest restaurants.


Main features:

  • Delivery: Grubhub offers the largest selection of restaurants in the nation. Whether it's Chinese, Greek, Italian, or any other dish you crave, it's protected. They deliver food from exclusive restaurant partners, so you'll find mom locations, pop stores, and your favorite country. Grubhub offers real-time order tracking, so you know exactly when you need it to enjoy your delicious meal.

  • Special Offer: Free Shipping, Exclusive Privileges & more with Grubhub. Order food with exclusive discounts and NEW perks to help you find special deals and promotions up to $ 100!

  • Best support: Order food with the Grubhub app and avoid the hassle of mistaking your phone. Grubhub customer support is always ready to assist you 24/7. Pay through a variety of options, including credit cards, Grubhub gift cards, and Venmo.

No fees: What you see is what you get: upfront pricing with no hidden fees


6. Caviar

Food ordering website Food ordering website


Caviar is an easy food ordering website in many cities across the US. It helps users connect to the nearest local restaurants in your town to find the best food for you while in your company. You can filter by business hours, customer feedback, discounts, etc.


Main features:

  • Accessible to search: Use the culinary icons to search results by food category. Or swipe through collections like $$ and below, Healthy enough, Employee Selection, Support for Women, and more. - to find food quickly.

  • Powerful Choices: A curated collection of nutritionists in their home like Healthy Enough, Vegan, Vegetarian, and more. So it's easy to eat as healthy as you want.

  • They have partnered with DoorDash to bring DashPass to Caviar. Get shipping and service charges less than $ 0 at eligible Caviar locations when you sign up. Skip the charge and place an order before receiving the item. Use the map to find points of interest near you.

  • Contactless shipping: Contactless shipping is currently their default shipping method on all orders. Track your delivery status with real-time GPS tracking and push notifications.

  • Quick customer support: If you're having trouble with your order, their support team just needs to chat.

The food ordering website is a long term investment, which is why you need to do some research before deciding if it is right for your business.


But it has only grown over the years and is likely to continue to be a vital revenue source as dining rooms continue to operate at reduced capacity. You should decide whether to become a restaurant with a delivery service based on needs, resources, type of location, customer base, and location of the business.


If you are looking for the most powerful and convenient food ordering website for your restaurant, click here.


7. DoorDash


DoorDash is a technology company that connects people with the best in their city. We do this by empowering local businesses and creating new ways for people to make money, work, and live. We started this off by facilitating door-to-door delivery. Still, we see this as just the beginning to connect people with possibilities - easier evenings, happier days, bigger savings accounts, larger networks, and stronger communities.


This service is available in more than 1,200 cities in the United States and Canada. DoorDash is one of the biggest food delivery services. It has over 110,000 restaurant menus and over 30 different dishes. DoorDash offers an opportunity to choose 'popular items.' For example, visiting a restaurant for the first time, you may see the most requested dishes.


Delivery. DoorDash offers the best selection of your favorite national and local restaurants - over 310,000 menus in over 4,000 cities in the US, Canada, and Australia. Spend more time doing the things you love - they'll take care of the rest.


Main features:

  • Your favorite restaurant only just a few taps away: Choose from a wide variety of dishes, from your local sushi bar to the comforting dishes you crave. Get your favorite meals faster with quick and easy ordering.

  • Register to dash pass: DashPass offers lower service fees and $ 0 delivery fees, with thousands of local restaurants recently added.

  • Delivery without contact: Deliveries are now at your doorstep by default, and you can select “Ship to me” if you want. If a delivery request is not contacted, the Dasher will know you want them to keep their food in a safe place and notify you when it's ready to pick up.

  • Delivery schedule: Pre-ordering lets you pick up your food when it's most convenient for you.

  • Real-time tracking: See when your order will arrive. From food quality to preparation time, traffic to weather, we've taken into account all the relevant factors to you and your food.

  • No minimum: Order as little or as much as you like.

  • Pay: Convenient payments via Apple Pay or credit card.


8. Postmates


If you want deliveries from local restaurants in the US and Mexico City, the Postmate website is your best bet. Like many food ordering websites, Postmate allows users to order at local chains and fast food. The service can also bring you groceries, wine, gifts, etc. You might consider including other delivery options except for food while creating a food ordering website.


Main features:

  • Get anything to be delivered: Postmate is the first app to offer whatever you want when you want. We deliver almost anything from your favorite restaurant or retailer in minutes.

  • Delivery without contact: You can choose to meet your Postmate at the door, meet at the side of the road, or not contact and deliver the goods to you.

  • Curbside pickup: Once your order is placed, you will have the ability to "Register" to notify the seller outside to ship your order.

  • Brands you can find on post only: Sugarfish, Sweetfin, Blaze Pizza, Tocaya Organica, Howlin 'Ray's, Salt & Straw, The Coffee Bean & Tea Leaf, Canter's Deli, Ono Hawaiian BBQ, Fat Sal's Deli, Bluestone Lane, Kazunori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Pink Dot, 800 Degrees Neapolitan Pizzeria, Moon Juice, and hundreds more.

  • National Partners: McDonald's, Chipotle, Sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny's, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice and hundreds of varieties other.

  • Delivery anywhere, any time: They'll deliver to your next home, dorm, office, park, or dinner party - wherever you are, whenever you want, just re-post.

  • Express delivery: Our delivery platform takes time and distance into account to ensure your order gets delivered to the best Postmate possible for the fastest possible delivery.

  • Unlimited posts: Join Unlimited for $ 9.99 / month, and you'll get free shipping on orders over $ 12. Do you like the offer? Save 17% when you sign up for the annual plan.

  • Customer service: Their help? Our world-class customer service team is available 24/7. You can always contact us at help.postmate.com.

  • Payment method: Apple Pay, Credit Cards, Debit Cards. Major credit cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital; no cash required.

  • Promotion terms: $ 100 Shipping Fee Terms and Conditions: First-time offer only. Service fees are subject to change and apply. Store and provide availability based on the user's location. Limited to 1 usage per customer. Offers cannot be shared or transferred. The offer is valid for 7 days only after redemption. The maximum value of the offer is up to $ 100. The offer cannot be exchanged for cash or a similar exchange. Postmate reserves the right to modify or terminate this offer at any time without notice.

10. Delivery.com


Like the previous service, Delivery.com is accessible in many US cities. It offers food from various restaurants along with groceries and even laundry. Another interesting feature is the hints. Delivery.com can provide you with a list of the most popular restaurants near you if you do not know what you want to eat.


Main features:

  • Delivery to anywhere: Order from your favorite restaurant or let us recommend popular places near you. We'll take it straight to your home, office, or anywhere!

  • Delivery point: Earn points of delivery with all orders. Redeem free food, great prizes, or donations to charity.

  • Order or delivery: Order to pick up and skip the item, or pick up and deliver it to your door.

  • Schedule & filter books: Create scheduled orders for future meals or use our re-arrange carousel to bring in your favorites, trusty.

  • Group order: Use our Group Ordering feature to place orders with friends, coworkers, neighbors, and roommates.

  • Order of office: Ordering at the office has never been easier with Group Ordering, company discounts, catering, and credit payments.

  • Business and recommendation: Check out our promo page for access to exclusive offers on your order.

  • Customer service: Any questions? We received an award for customer support by phone or lived chat.

  • Payment method: Pay with all major credit cards, Apple Pay, Google Pay, Visa Checkout, Venmo, Masterpass, and PayPal. After your first order, cash payment is accepted.

V. Essential Features Of Food Ordering Website


Before getting into the development, let's look at the key elements of a food delivery business. Each food ordering platform has three different stakeholders. So, there are four different solutions to make every part of the business work together:

  • User-oriented solution

  • Restaurant solutions

  • Express delivery solutions

  • Admin panel

Each part of the platform has a list of required features. Possible functions are basic and advanced. Basic features or MVP stands for the functions needed to meet the basic needs of the user. As for the enhancement, they add some interesting options and make the user experience better.


How do I create a food ordering website? MVP versioning and release to the market is common. After getting some feedback from users, you can develop more advanced features.


So let's take a look at each part of the food delivery website and the features required for each solution.


User-oriented solution


Users can place an order with the help of it. Before ordering, users need to register. So it is better to integrate subscription options like email and password or phone number and password. To develop subscription features, developers can use Amazon SES and Amazon SNS.


Restaurant solutions


This solution allows participating restaurants to order food and manage orders. For example, they can view and manage all orders received. Restaurants can add information such as name, location, business hours, contact details, and more. Restaurant solution offered to manage orders and find a free courier. The page can show the status of an order as canceled, completed, or shipping.


Also, you need to add a menu with photos and descriptions of the dishes. You should provide a promotional code to your customers to attract more users.


Express delivery solutions


This section of the website delivers food available to couriers. To use the service, they need to register. Here, you also need to give at least two options: using email and phone number.


Using this solution, shippers can fill in their personal information such as photos, phone numbers, names, and other information.


The courier can view order details such as a delivery address, time, and order size. They can then accept the order.


Better to integrate a chat feature to make the food ordering website more comfortable. So, the delivery person can discuss the order details with the customer or the restaurant manager.


It's better to make a mobile app for the couriers because it's more convenient for them to use an app on the go.


Admin panel


The admin panel offers a bunch of cool features to manage. It allows product owners and their teams to manage users, restaurants, and shippers. For example, users can be edited, banned, or removed.


Plus, you can manage your sales by week, month, and year using the admin dashboard. The dashboard displays the most profitable restaurants and most popular dishes.


You need an admin console because it is not possible to manage multiple users manually. To create admin panels for a food-order website, developers need at least 255 hours.


VI. How To Make A Food Ordering Website


Developing a food delivery website involves many steps, such as defining the ordering process, selecting a feature, choosing a food delivery website design and platform. Let us dig deeper into each of the stages to understand the food delivery website development process.


1. Define the food ordering process

To make your future food delivery website a success, you should define what process the user will order. The most common process includes the following stages:


After a user visits the website to order food delivery, they use an on-site search to select restaurants, compare menus, and view prices and ratings. Then they choose the food and order it.


Once the order is confirmed, the user logs in to the system or creates a new account by providing contact information and bank account details. After the payment process, if the payment is successful, they receive a notification that the order has been processed.


Getting processed order notifications is the end of a typical food ordering website's online scenario. Other stages, including food preparation and order delivery, take place offline.

You can use this ordering process for your future website. So let's move on to the second stage.


2. Choose the features required for your food delivery platform


Choosing the features for your future food delivery website is crucial as it will significantly impact usability. In most cases, the site needs to be customized for three user roles: user, restaurant, and administrator. All three should be connected in the back-end of the website and function seamlessly.


Below, we share the feature list for the three groups of users:


Customers:

  • Navigation function

  • Registration

  • Registration

  • Order

  • Restaurant details

  • Filter the restaurant by dish

  • Current Offers

  • Address

  • Rewards, loyalty, and coupons administrators

Admin:

  • Restaurant manager

  • Site management

  • Order management

  • Technical payment

  • Payment management

  • Restaurant manager

Restaurant Managers:

  • Search by food category

  • Payment process

  • Choose a form of payment.

  • Order status and tracking

  • Help & Support

Your solution should notify the restaurant of new orders and notify the customer if the restaurant rejects the order and then suggests alternatives.


3. Choose a platform or build a custom website


There are several ways to develop a food ordering website. The first is to buy a clone script. This is a great solution for beginners who want to get started with food delivery.


a) Food delivery software purchased from outside


To our customers, we recommend the following food delivery software.


Flip


This user-friendly online ordering system is suitable for cafes, individual restaurants, franchises, multi-store chains, take-out stores, and convenience stores.


Flipdish provides users with the following features:


Order online

  • Order management

  • Routing

  • Sales trend analysis

  • Loyalty program support

  • Manage menu

  • Pricing: $ 485.00 one-time fee

Order2.me


Order2.me incorporates marketing and online ordering systems for restaurants. This software allows receiving orders via Facebook, Mobile, and Web using their existing payment system.


The feature list of Order2.me includes:


  • Loyalty program support

  • Sales trend analysis

  • Order management

  • Order online

  • Manage menu


Price: $ 89.00 / month


SpeedLine Pizza POS


This food delivery software includes many advanced features, including caller ID, delivery mapping, address verification, and even driving directions. SpeedLine Pizza POS supports the following food delivery features:


  • Track delivery

  • Dispatch management

  • Gift card management

  • Manage menu

  • Order online

  • Order management

  • Routing

  • Sales trend analysis

  • Loyalty program support

Price: Not provided by the carrier


b) Develop a custom food delivery application


The second way is to hire an e-commerce team to develop custom CMS according to your business needs. This option requires more time and money.


In past food delivery projects, we have done back-end, and front-end synchronization with custom built CRM.


Our best developers worked on that project because custom-built solutions like CRM require advanced programming knowledge. In this case, all integrations have to be done manually since there is no synchronization app available. When you decide to add new features to your CRM, you need to find and hire a developer team. This fact also makes building a custom CRM an expensive solution.


However, a custom website gives your food delivery business an edge over the competition.


4. Create a database of restaurants in your target location


To provide prospects with a wide variety of cuisines and dishes, you should create a database of restaurants in your target location. This database must include delivery areas, menus, contact details, and the like. When collaborating with local restaurants, you also need to agree on the commission your business will receive from each order. You also need to make sure that your website is capable of managing an extensive database. Another important thing is deciding who will deliver the orders received from your food delivery website.


5. Launch an MVP


We recommend launching complex projects in the form of an online store, a mobile loyalty program app, and a food delivery website as MVP. The food delivery website's MVP (minimum viable product) should include only the basic features that allow future customers to place orders and the restaurant to deliver these orders. By launching your website as MVP, you will get feedback from users about the site's usability. Consider this feedback to make your food delivery website more convenient for users.


6. Optimized to meet the needs of the languages


In food delivery, as in many other areas, customer preferences may vary by location. The success of your food ordering website depends on how well you can meet a local audience's needs.


Consider the following points to make your ordering service even more successful:


Your website should offer payment options that match the preferences of the community in your city. Payment options like cash on delivery, credit cards, eWallets, etc. May vary from city to city.


To be successful in a particular industry, you should adapt your business to your local environment. It may take some time to understand what works in online and offline marketing in your target area.


The tastes of your local target audience can also affect your menu. The food and restaurant classification database must vary according to local preferences.


VII. The best food delivery website templates


Besides customer service, food quality, and prompt delivery, your food delivery website's success depends on the storefront design. The website must have an attractive design, an intuitive interface, and a short customer journey to be favored by the customer. Below, we share the best examples of food delivery website designs you can choose from for your business.


HTML5 food delivery & ordering service site theme


This template is ideal for developing a food delivery website. It's convenient because restaurants can instantly find a suitable template, then add objects and images, and edit the file.


Joomla website template for online food business


With this Joomla template, it only takes a few hours to create a food ordering and delivery website. The template includes six preset color themes. You can customize it to suit your business and the most engaging display menu. This template comes with a handy video tutorial that makes managing your work much easier.


Premium Online Restaurant Theme Design Meal Website


With this premium food delivery template, you can easily create a responsive website. It means the website layout can adapt to the screen size of any device. This template offers users unlimited drag and drops layout content, four-color themes, and unlimited module placement. With this template, you also get a flexible homepage with a full-width layout.


VIII. Frequently Asked Questions


1. How to create a food ordering website


There are six main steps to take if you want to create a food ordering website:


Step 1. Choose the business model of your website.

Step 2. Familiarize yourself with the main reasons for creating a food ordering website.

Step 3. Build the MVP for your service.

Step 4. Keep up with key trends to enhance your platform.

Step 5. Choose ways to attract users.

Step 6. Update your application regularly.


2. How to start a food delivery website


Before we begin in development, let's take a look at the key elements of food delivery. Any food ordering application must include four solutions:

  • Solutions towards customers

  • Restaurant solutions

  • Express delivery solutions

  • Admin panel

Each part of the platform has a list of required features.


Solutions towards customers

  • Registration

  • Enter your shipping address

  • Order confirmation

  • User information

  • Pay

  • Rate and feedback

  • Order details

  • Push notifications

  • Restaurant solutions

Authority

  • Manage menu

  • Management requirements

  • Report page

  • Express delivery solutions

Courier solution

  • Accept orders

  • Conversation

  • User information


Admin panel

  • Authority dashboard

  • Customer management

  • Restaurant manager

  • Payment management

  • Shipping management

3) Why do you need a website for food delivery?


Food delivery sites or mobile apps come in handy, especially for modern people in a hurry. They were developed to save time, allow customers to choose from various restaurants, and make payment for their orders easy and fast. According to Statista, by 2020, global sales are expected to reach $ 136.4 billion.


Furthermore, GloriaFood claims that 86% of consumers use a delivery service at least once per month.


4) How much does it cost to make a food ordering website?


We have estimated approximate costs to create a website to order food in different regions:

  • Eastern Europe. $ 80,800 (based on $ 50/h)

  • North America. $ 161,600 (based on $ 100/h)

  • West Europe. 145,440 USD (based on 90 USD/h)

  • Australia. $ 161,600 (based on $ 100/h)

5) What are the food delivery and business models?

  • Single model orders. Such platforms connect customers with local restaurants and self-delivery restaurants.

  • Model of ordering and delivery. Such platforms offer both ordering and delivery. This is beneficial for restaurant owners who cannot or don't want to buy a fleet of vehicles and organize traffic work.

  • Fully integrated model. The final business model consists of three services - ordering, cooking, and delivering. This means the company prepares its own food.


X. bePOS - The Most Powerful POS System For Merchants


With bePOS, you can manage your restaurant all in one place with Custom floor plans, Menu and modifier management, Timed events, Workflow and printer management, and Staff management.


You can also work online and offline with uninterrupted service, fully-featured offline mode, and automatic syncs and backups. bePOS is the POS that scales with your business by quickly add it in your POS, and you’re instantly ready to go, an overview of your entire business, manage everything from one place, watch over every location from anywhere. This is a fully-featured solution you'll never outgrow


If you are finding a perfect solution for your restaurant, bePOS is the highly recommended POS System for every merchant with 10 greatest features:


  • Kitchen Display System: Get quick order status updates & Avoid any lost or forgotten tickets left at the printer.

  • Staff Management: Easy to manage, track, measure, schedule; Maintain payroll details & Personalize accounts with employee-specific settings.

  • Cloud-based: Stay synced anytime, anywhere & Enhance customer experience with only one information database.

  • Menu Management: Add, clone, and organize menu items & Easy to modify to react with customer special order.

  • Cash management: Account for and manage cash in the till with simple pay-ins and pay-outs

  • CRM: Record the customer's profiles and buying history & Drive repeat business by rewarding loyal customers.

  • Inventory Management: Track recipes against menu item; Determine ingredient-level food costs with ease & Auto-updated with in-service alerts.

  • Instant reporting: Post sales data daily, save time, and reduce errors & Draw insights from comprehensive end-of-day summaries and other detailed reports.

Moreover, bePOS have some special features that no POS System contain:

  • Track Costs: Track recipes against menu items and determine ingredient-level food costs with ease

  • Menu Engineer: Track recipes against menu items and determine ingredient-level food costs with ease

  • Improve Service: Keep staff aware of inventory levels automatically with in-service alerts.

  • Define Ingredients: Easily create and track ingredients, with costing and unit measure information.

  • Create Recipes: Associate common ingredients with menu items using tap-to-create recipes

  • Track Inventory: Easily update all menu items with ingredients in its recipe at once


Especially, with Restaurant Inventory Management features, you can create and manage a limitless number of ingredients with the unit cost and retail price, mark any menu item out of stock, and straightforward inventory reports. Also, you can customize menu items with varied & detailed ingredients and inventory countdown. With purchase and order, you can easily report on inventory levels and suggest re-stock options.


Besides, if your restaurant needs more hardware, bePOS is considered to be the best solution for you, which includes:

  • iPad & iPad STAND: Apple tablet can operate as the POS terminal. Staff can take it to the table or leave stationary at a counter. Case (or stand) enclosures for your iPad, protect it from breakage and safely secure a counter to prevent theft.

  • Cash drawer: This hardware bundle will help you build the perfect wireless experience. The cash drawer can connect through one of our supported printers and serial drawers.

  • iPhone & iPad: This is a small and portable version of your tablet POS system, which allows your employee to work on the move. The fast and reliable printer has innovative functionalities for POS environments. The small size makes it ideal for customers with limited counter space.

  • LAN receipt printer.

Using bePOS brings you better communication with display ticket times to keep track of turn around, which helps staff see what’s cooking and what’s ready to go. It reduces less hardware with display ticket times to keep track of turn around and help staff see what’s cooking and what’s ready to go. bePOS helps create an ultimate service with display ticket times to keep track of turnaround, which helps staff see what’s cooking and what’s ready to go.


Get reports tailored to table-service restaurants: revenue centers, item and modifier sales, customer frequency, employee sales. If it hits the bottom line, we’ve got a report for it.


Try bePOS now, and we promise to give you the best experience ever!


The food delivery market is spreading among consumers. Furthermore, it is a potential area for investment. If you want to create your own food delivery website, you have two options. You can use a template for your future website and hire a development team to customize it to your needs. Alternatively, you can hire a team to develop a completely custom solution for ordering and delivering food, which can be expensive but beneficial.

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