Updated: Jul 20, 2019
Every salon owners know that booking appointments and customer management can be considered THE MOST DIFFICULT task in their career life.
So it is like a wonderful experience for business owners or managers like you to be able to let customers register their appointments IMMEDIATELY and even without the possibility of double-booking. Thankfully, this job can be done by lots and lots of salon booking software.
The options available offer a broad range of products and prices, so now we've gathered this incredible list of 9 booking platforms just to enable you to find THE MOST EFFECTIVE one for your salon business.
6 Key Features Of A Good Salon Booking Software
As a knowledgeable business owner, we don't have to tell you how powerful it is to have an online booking software for your salon.
Nevertheless, we still have a few things which you should bear in mind to make absolutely sure the salon software works as efficient for you as you do for your business. If the below features are not offered by your salon booking software, you will throw money out the window.
Here are 6 fundamental features that we consider to be available for all salon management software.
a. The Cloud-based Scheduling System
The best salon and spa software must make schedule management more convenient for your employees. With a cloud-based system, they just have to open any devices, log into the app or web browser, and view their schedules for the day from anytime, anywhere on a holistic interface whether on phones or PC.
Also, you should be able to change the appointment to a new time slot without deleting and re-entering the information if a customer does not come at the last minute or staff is absent.
b. The Online Booking System
What kind of booking software without the online booking system? Your software should offer specialized plugins for multiple channels which allow customers to make reservations on websites, phone apps, and even directly on social network like Facebook.
Furthermore, the software has to inform the bookings instantly so that each appointment can be confirmed or rebooked manually by the stakeholders. You will never have to worry about overbooking, and you can arrange last-minute changes to replace into the slots that are available.
c. Inventory Management
The good inventory process is required in any salon booking software. Inventory management provide salon owners with up-to-date information about their business resulting in a timely decision for any problem. It also monitors the cost of your stock and customer purchases while making it easy to order and track.
d. Integrated SMS & Email Reminders
Text or email reminders are by far the most popular customer reminder method. You can decide on the reminder method based on what each customer wants. This is the easiest-to-confirm for your clients appointments, now you never have a headache about remembering to send reminders to a customer, which saves you time & makes you money.
e. Security & Backups
The best software should provide user accounts for each individual employee, facilitating you to set your access rights towards the database system.
It also helps you discover potential fraud of problem prevention. Additionally, always looking for an auto online backup software that preserves your transaction history, customer profiles, and other important information in the event of a natural disaster or other interruption of business.
f. Customer Relations Management
Last but not least, despite how wonderful a software is, it just works when you have customers. Make sure the chosen software offers loyalty and rewards programs.
By rewarding customers with points, special discounts, birthday promotions or free items based on their loyalty, customers definitely will return next time. The CRM system also make notes on each client's preferences. Even if at the last minute your customer has to use another hairdressers, they will still receive the same impeccable service.
The 9 Best Salon Booking Software That Makes Your Salon Management Easier
1. bePOS - The Most Powerful Point Of Sale System In 2019
bePOS is an online booking system which provides the best scheduling solutions via your website of Facebook page 24/7 and notifies you in advance about them.
This salon scheduling software has combined 4.0 technologies with cloud-based scheduling system such as the Internet of Things, Big Data, Cloud Computing, Face Detection and more, making it outstanding compared with other similar spares.
bePOS is considered the world's first mobile Point of Sale 4.0 favored by thousands of health clinics, hair salons and beauty salons all over the world.
Platform: Mac, Win, Linux
Price: 3 packages:
Free package: $0/ month
Growth package: $29/ month
Professional package: $59/ month
Main features Of bePOS:
Allow booking at multi-location
Support your salon staff
Effective customer relationship management
Provide easier payment
Customize your revenue by multiple customer channels
Personalize your salon appointment book
Allow inventory management
Manage your salon calendar
Reviews About bePOS:
Link download: from itunes
2. Acuity Scheduling - The Fantastic Online Appointment Management
Acuity Scheduling is built to be a web-based web-based appointment scheduling software that allows salon owners to manage their appointment online. This salon scheduling software is regarded as a business management software solution, especially for small and midsize companies.
Platform: Mac, Win, Linux
Price: 4 packages:
Freebie: US$ 0/ month
Emerging: US$ 15/ month
Growing: US$ 25/ month
Perhouse: US$ 50/ month
Main features Of Acuity Scheduling:
Organize your schedule
Simplify your booking sites
Control your availability 24/7
Manage customer channels as soon as they book
Allow booking confirmation at multi-location
Time-saving with 2 minute-training for all salon staff
Reviews About Acuity Scheduling:
3. Shedul - The Suitable Scheduling Solution For Small To Middle size Business
Shedul is a cloud-based appointment scheduling system which works as a business management software solution developed by Surge Ventures Inc. It offers appointment confirmation, salon calendar with point of sale (POS) functions.
Platform: Mac, Win, Linux
Price: Free for most features, around US$ 8 to US$ 129 for other providers.
Main features Of Shedul:
Manage appointment confirmation
Help you with client management
Online booking system
Improve Sales & Products
Reviews About Shedul:
4. Mind Body - The Fitness Booking Site
It is well-known as a fitness booking site favored by beauty. Mind Body is a cloud-based scheduling system allowing you to manage appointment booking and scheduling process. Mind Body also offers salon staff management features such as check-in and check-out management.