The Most 14 Certified Spa Management Courses In 2019

Updated: Jul 20, 2019



Managing a spa is not simple, and it can be even challenging without appropriate skills and training.


In specific, all spa managers should be able to comprehend the requirements of their customers and employees. Therefore, it is essential to equip yourself with the knowledge and techniques of the industry to successfully operate a day spa business.


If you're thinking about going to obtain a spa management degree with a particular specialization, keep reading and we will provide you the most certified spa management courses in the year 2019.



3 Benefits Of Online Spa Management Courses


By opting for spa training courses, all spa specialists can further improve their capabilities. These courses can give you the flexibility to study based on your needs and goals because they can enable students to achieve their full potential and handle every aspect of the spa business.


Keep scroll down because you will know how spa classes can benefit spa staff is listed below.


Outstanding career growth


There are spa managers who begin their spa career from entry-level jobs such as receptionist, massage therapist, retail clerk or spa attendant Over time, they can be appointed to the level of spa management after developing higher abilities.


They still can progress their profession continuously with their enthusiasm, dedication, and diligence. Because of taking spa management courses, their development can be further boosted. Also, spa professionals can be mentored through these lessons to create a good spa career.



Better management with administration skills


Deciding to take a course in spa management can prepare spa executives and therapists to become real leaders. They may often have a fundamental knowledge of the industry, but they lack the leadership and management skills of a leader to maintain a good business.


Therefore, these spa training can maximize their strengths and develop management skills for spa administration. In-depth education will enable spa managers or spa therapists to deepen their professions in a given role. While being prepared to take on spa dynamics in practice, they still can learn about the theoretical case study.


Technical knowledge advancement


Due to the constant expansion of the spa industry, there is a need for qualified employees. Despite many employees at practice, there is also a lack of professional experience. Then they may be considering taking management classes in the spa.


But due to time and money constraints, they might not be able to switch between both business and studies. Online management spa course can be a nice answer. Such classes give multiple modules from which you can choose. In these courses, students are taught on a host of abilities such as management, HR, marketing and finance, depending on the one they selected.



The spa management course will provide you all the essential knowledge that you need to be competitive and succeed in the spa and wellness industry. The courses definitely are not simple, but for you, worth it!


Here we recommend a list of favorable Spa Management Courses which are placed into different categories.


I. Spa industry fundamentals courses


This kind of course, always one of the first in an online spa and salon management program, introduces the industry to students. Students can learn about the spa business aspects and also the services they offer. This course can provide information into the latest sector practices, including efficient business models and expectations of customers.


1. Complete Spa Management from the Spa Business Education


This in-depth Online Spa Management Program offers the most comprehensive tools, inspirations and strategies for your business and your own leadership development. A flexible course that allows you to study wherever you are and whenever you can to suit your schedule. Whether you are brand new to the Spa & Wellness industry or already work as a Spa Manager and want to acquire new skills and advance – this course will benefit you.


This course covers:

  • Introduction – Spa market & Trends

  • Sales, Marketing & PR

  • Leadership including Strategic planning

  • Finance

  • Human Resources

  • Service quality management and excellence

  • Business plan

Duration: 4 months


Price: US $2,450


What will you get from this course?

  • Acquire a strong level of knowledge and conceptual abilities from managing daily activities to positioning for future development

  • Learn strategic thinking based on sector assessment and market research of your target market to develop your business model and marketing plan.

  • Develop an integrated service culture supporting profitability, retention of employees, and strong customer loyalty.


2. Spa and Wellness Management from UCI Division of Continuing Education

Whether you aspire to own or manage a spa or you’re already a seasoned professional, improve your knowledge and career advancement opportunities with practical, real-world spa and wellness education taught by leading industry experts. Throughout this comprehensive, online program, you’ll learn all aspects of the successful day-to-day operation of a spa as well as business strategies you can employ for sustained growth and profitability in this ever-evolving industry.


This course covers:

  • Introduction to Spa & Wellness: Industry and Operations

  • Human Resources Management in Spa & Wellness

  • Spa and Wellness Financial Management

  • Marketing and Branding for Spa & Wellness

Duration: 6-12 months


Price: US $2,585


What will you get from this course?

  • Acquire a solid level of understanding and conceptual skills in management, operations, finance, human resources, marketing, and treatments from managing day-to-day operations to positioning for future growth and profitability.

  • Learn strategic thinking for developing your business model and marketing plan based upon industry analysis and market research of your target market.

  • Develop an integrated service culture that supports profitability, employee retention, and high customer loyalty.


3. Spa and Salon Management from Bali Spa School


This comprehensive program is well-suited for senior therapists ready to take on the day-to-day operations of a spa manager. It requires more than an understanding of spa modalities as a manager is responsible for their staff who are ultimately the face of the organization. This is directly related to the spa’s ability to attract and retain external customers, yet many operational facets have to run equally as smoothly. This can all be a huge leap if you are not prepared with a total overview of spa management.


This course covers:

  • Spa & Salon Management

  • Sales Management

  • Marketing in the Spa and beauty sector

  • Public Relations (PR)

  • Quality management of client care

  • Human resource management

  • Health, safety, and security

  • Menu Planning

  • Standard operating procedures

Duration: 5 Days / 35 Hours


Price: US $2,600


What will you get from this course?


This is an advanced qualification that has been designed specifically for existing or aspiring spa or salon managers. It allows students to develop both the management and technical skills for spa and salon managers to be financially sustainable with a satisfied base of loyal staff and clientele.



II. Spa financial management courses


It is vital in any spa or hospitality business to minimize expenses and maximize earnings without sacrificing customer satisfaction. Students learn how to pick essential supplies from suppliers, build balanced budgets and keep positive cash flow. The course enables learners to analyze statements of actual profit and loss to assist for both short-and long-term decision-making.


1. Financial Management for Spas from International Hotel School

This course is designed to provide spa managers and other spa professionals with the financial management skills they need to succeed. Topics include payroll accounting, inventory, income statements, ratio analysis, pricing, menu engineering, operations budgeting, revenue management, cash management, capital budgeting, lease accounting, and business plan development.


This course covers:

  • Generally accepted accounting principles.

  • The accounting cycle.

  • Types of spa inventory, perpetual and periodic inventory systems.

  • Differentiate between and inventory monitoring systems.

  • Income statements and describe the income statement’s relationship to the balance sheet.

  • Uniform System of Financial Reporting for Spas.

  • Ratios commonly used in the spa industry.

  • Mark-up and bottom-up approaches to pricing spa services and products.

  • The operations budget.

  • Revenue management.

  • Income, cash flows, and bank reconciliation.

  • Capital and operations budgeting.

Duration: 10 weeks (5–10 hours per week)


Price: US $500


What will you get from this course?

  • Use budget reports to calculate and analyze variances related to revenue, cost of goods sold, and labor.

  • Contain payroll costs, elements of a spa’s compensation plan.

  • Identify key concepts and concerns related to pricing.


2. Spa Finance from the Spa Business Education

Welcome to the world of finance. You can be a great leader in many ways, but you need to know your numbers to achieve complete success. Anna Bjurstam will guide you through this course and her goal is to make you comfortable with finance easily and understandably.


This course covers:

  • Spa Finance fundamentals

  • KPI used in spas and financial reporting

  • Scheduling

  • Spa Revenue management fundamentals

  • Profit & loss statement and monthly report schedule

Duration: 2 - 3 Weeks


Price: US $390


What will you get from this course?


By completing the Spa Finance Course you will have sound financial management knowledge for your daily spa operations.


3. Financial Management For Spas from the American College of Healthcare Sciences

The course provides spa managers and other spa professionals with the financial management skills they need to succeed. This course includes payroll accounting, inventory, income statements, ratio analysis, pricing, menu engineering, operations budgeting, revenue management, cash management, capital budgeting, lease accounting, and business plan development.


This course covers:

  • Identify and describe generally accepted accounting principles.

  • Outline the nine steps of the accounting cycle.

  • Explain the importance of containing payroll costs.

  • Describe the elements of a spa’s compensation plan.

  • List types of spa inventory and outline the perpetual and periodic inventory systems.

  • Differentiate between and use the different types of inventory monitoring systems.

  • Identify the users of income statements and describe the income statement’s relationship to the balance sheet.

  • Explain the purpose of the Uniform System of Financial Reporting for Spas.

  • Calculate and explain ratios commonly used in the spa industry.

  • Summarize the limitations of ratio analysis.

  • Identify key concepts and concerns related to pricing.

  • Use markup and bottom-up approaches to pricing spa services and products.

  • Explain the process of preparing an operations budget.

  • Use information from budget reports to calculate and analyze several kinds of variances related to revenue, cost of goods sold, and labor.

Duration: 2 - 3 Weeks


Price: US $520


What will you get from this course?

  • Define revenue management and explain how to use it properly.

  • Describe various ways to measure revenue management results.

  • Distinguish between income and cash flows and explain why the distinction is critical.

  • Prepare a bank reconciliation.

  • Describe the relationship of capital budgeting to operations budgeting.

  • Identify some of the advantages and disadvantages of leases and describe common lease provisions.

  • Discuss the need for business plans.

  • Outline information that should be included in a spa positioning statement.


III. Spa marketing & sales courses


Marketing a spa effectively with the development of a brand is key to long-term success. Students will learn how to define customers in this class, establish marketing and advertising proposals, and create a buzz for a spa business. The class presents a range of marketing techniques and methods to learners, including digital and print ads. This is a significant course taken following the introduction of learners to the industry's basics.


1. Spa Marketing from the Spa Business Education

The purpose of this course is to understand how you can create your own marketing plan and directly start using it in your daily work. We will go through in detailed elements like target customer analysis, competition analysis, SWOT and your spa’s unique selling point and then we will focus on how to market your spa. We will look at how you can use various marketing tools and social media channels to communicate efficiently. Not only will you learn what to communicate, but also to whom and how to reach your target customers.


This course covers:

  • Marketing fundamentals

  • Marketing analysis

  • Public relation and promotion

  • Social media

  • Retail management, merchandising and sales

  • Marketing plan

Duration: 2 - 3 Weeks


Price: US $390


What will you get from this course?


By completing the Spa Marketing Course, you can use the spa you are already working in as an example or you can also work on a marketing plan for a spa that you are planning to open.



2. Spa Marketing from Massage Around the World

The purpose of this course is to understand how you can create your own marketing plan, which you can then use in the future.


This course covers:

  • Marketing fundamentals

  • Marketing analysis

  • Public relation and promotion

  • Social media

  • Retail management, merchandising and sales

  • Marketing plan

Duration: 2 - 3 Weeks


Price: US $310


What will you get from this course?


By completing the Spa Marketing Course, you can use the spa you are already working in as an example or you can also work on a marketing plan for a spa that you are planning to open.


IV. Spa retail management courses


This course prepares ambitious young managers to operate a spa that also works as a retail outlet, selling products for health and beauty. Students will learn about the pricing, inventory and visual merchandising


1. Retail Management for Spas from International Hotel School

This course explores the importance of retail operations to spas, how to manage them, design them, choose and sell products, market a retail area, and open a new retail operation. It fully explores retail planning, inventory management, maximizing profits, sales, and service, visual merchandising, and marketing within the spa environment. This course will help aspiring spa professionals increase their retail knowledge and understanding of vendor partner relationships.


This course covers:

  • The importance of retail operations to the spa, its guests, and its employees.

  • Retail planning and how trends and classifications contribute to retail sales planning.

  • Purchasing strategies and methods for selecting vendors, forming partnerships and forming partnerships.

  • Outline the tasks involved in inventory management and record keeping.

  • The retail operation’s financial performance.

  • Effective selling.

  • Visual merchandising techniques.

  • Preparing and executing a marketing plan.

  • Tasks that must be performed for a successful retail opening.

Duration: 10 weeks (5–10 hours per week)


Price: US $500


What will you get from this course?


This course will help aspiring spa professionals increase their retail knowledge and understanding of vendor partner relationships.



2. Retail Management for Spas from American College of Healthcare Sciences

This course explores the importance of retail operations to spas, how to manage them, design them, choose and sell products, market a retail area, and open a new retail operation. It fully explores retail planning, inventory management, maximizing profits, sales, and service, visual merchandising, and marketing within the spa environment. SPA 220 will help aspiring spa professionals increase their knowledge and understanding of vendor partner relationships.


This course covers:

  • Describe why retail operations are important to the spa, its guests, and its employees.

  • Outline the tasks involved in inventory management and record keeping.

  • Describe how sales and service work hand in hand and ways that spa retail managers can promote effective selling among the spa staff.

  • List effective visual merchandising techniques for floor layout; skin, body, and beauty products; apparel and apparel-related products; and gifts and accessories.

  • Explain why a retail operation should market its services and what the steps are to preparing and executing a marketing plan.

  • List the tasks that must be performed for a successful retail opening.

Duration: 10 weeks (5–10 hours per week)


Price: US $520


What will you get from this course?

  • Explain the elements of retail planning and how trends and classifications contribute to the retail sales planning and staff compensation.

  • Identify purchasing strategies and methods for selecting vendors, forming partnerships, and creating a private label product line.

  • Evaluate a retail operation’s financial performance by key factors such as total spa revenue, contribution by classification, sales per ticket, sales by the therapist, markdown percentage, sales by square feet, cost of sales, and inventory turnover.


3. Spa Retailing from Colorado Mountain College

This course is designed to educate and train spa professionals in the art and science of retail. The course will prepare students for the ISPA Retail Management for Spas exam. Students will be provided with business tools for growth, demand, and change of the spa industry; and use informational tools and resources on subjects such as retail, financial management, compensation, consumer and industry research and trends, and standard operating procedures and management skills.


This course covers:

  • Retail strategies

  • Planning, management, and administration

  • Inventory purchasing and management

  • Evaluating the financial performance of a spa

  • Concepts of sales and service

  • Visual Merchandising

  • Developing a timeline for the opening of a spa retail program

  • Determining the cost of sales in the spa retail area.

Duration & Price: Contact Colorado Mountain College for more details


What will you get from this course?


By completing this course, spa professionals can increase their retail knowledge in the spa industry.



V. Spa therapies & treatments courses


A course in spa therapy will give students the tools and necessary knowledge to serve their customers well such as massage, physiology, skin care or stress reduction. A good spa therapy course must be designed with both theory lessons and real-life work experience of the lecturers. After ending a course, students will generally have a solid understanding of basic spa therapy as long as applicable skills and knowledge, which allows them to find jobs with greater ease.


For more details, you can check our newest post:


>> 10 Most Essential Spa Therapy Courses For Spa Therapists (2019 Updated)


VI. Spa HR management courses


Students will learn how to employ and maintain high-quality staff in the industry The course can provide an introduction to the human resources, customer care and policy-making abilities required for spa management roles to be successful. This course includes a theoretical analysis of leadership matters with real-world problem-solving skills. This is an advanced course, often finished close the end of a massive program of degree or certificate.


1. Spa Group Dynamics and Conflict Management from the Spa Business Education

This is a course to support you in team management, tailor-made for spa people and will give you many valuable and hands-on tools that will help you in your day-to-day work with your spa team. Conflict and development walk hand in hand. We need conflicts for groups and organizations to develop. Different thoughts and ideas must “meet” and sometimes clash for us to be able to grow. The crisis is often the opportunity to a radical change, a re-evaluation of values and ways of being and acting. If we learn to recognize the early stages of a conflict and if we learn to be open about it, seeing it as a tool for development, it can be a great help in growth and development, both personal and for a whole spa team.


This course covers:

  • Group dynamics

  • The six stages of a group

  • How to lead the team

  • Handling conflicts

  • The 4 stages of conflict

  • How to handle the 4 stages

  • Conclusion

Duration: 2-3 Weeks


Price: US $190


What will you get from this course?


After finishing the course, we learn to recognize the early stages of a conflict and if we learn to be open about it, seeing it as a tool for development, it can be a great help in growth and development, both personal and for a whole spa team.



2. Spa Leadership Course from Massage Around the World

You know the direction, but now you have to get the entire team to work together to get there. How do you do that? Leadership fundamentals, group dynamics and conflict management, and strategic human capital management, all included in one course.


This course covers

  • Leadership fundamentals

  • Group dynamic

  • Conflict handling and problem-solving

  • Strategic planning

  • Communication

  • HRM plan

Duration: 2-3 Weeks


Price: US $340


What will you get from this course?


After finishing the course, you are to be a strategist, a thinker, and a do-er. You are to be ambitious and result oriented. Yet you must remain very human, be approachable, and always prioritize the best interests of your staff and of your guests, and always bear your Company Values in mind.


3. Spa Leadership from the Elmcrest College - Downtown Toronto

The Spa Leadership program develops the skills required to manage day-to-day spa operations. This training provides a student with the ability to meet daily challenges in a manner that reinforces the mission, vision, and values of the organization.


This course covers:

  • Management of service providers and support staff

  • Financial analysis and budgeting

  • Human resource skills and communication skills

  • Software and organizational skills

  • Sales techniques, group services, and related activity

Duration: 10 months


Price: Contact Elmcrest College for more details


What will you get from this course?


After finishing the course, you can equip yourself the skills required to manage day-to-day spa operations.



The Alternative Solution To Run A Successful Spa


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  • Online Booking

  • CRM

  • Report

  • Inventory Management

  • Cash Management

  • ​Staff Management

  • Treatment Management

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