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12 Best Comprehensive Spa Software For Small Business

Updated: Jul 20, 2019

Are you running your spa or salon and having trouble controlling your business at the very first step?

If you have ever wondered: “Where can I find a multi-functional and suitable software that helps with my problems?”,

You’re in the right place.

Follow us to find out the best answers below!

5 Features Of A Spa Software For Small Business

1. Appointment bookings

It could be a POS system, a mobile app or an online booking version that can handle all the problems related to spa appointment bookings.

2. Online booking system

The system allows your customers to book their appointments through your salon’s website or Facebook at any time. This system also makes it easier for customers to cancel or reschedule bookings if there is a change.

3. Customer relationship management

Customer loyalty is an essential point that maintaining the relationship between clients and owners plays a vital role in their future returns.

4. Automated notifications

Keep track of not only daily appointment bookings, appointment cancellations but also client notifications such as their feedbacks or complains about their experience.

5. Business dashboard

It is important to measure the revenue, the rate of return as long as sales transaction that helps answer the question: Is your business doing well or not?

5 Steps When Choosing The Spa Software For Small Business

You may have been advertised about dozens of spa management software and mass information could confuse you.

That’s why how to pick up the information with the solutions to solve your problems and how to choose the best software with the right features to meet your business needs, is the more daunting task.

But don’t worry!

These 5 tips below will help you to do it!

1. Build a basic understanding of spa management software

You should invest your time on researching and find out the necessary features of popular spa management software and then list down which features are the best suit your business needs.

2. Limit your business budget to narrow the extent of business size when researching

With a small business, budget is an important factor when deciding which software to buy, considering and comparing its price to others, thus you can find the most reasonable price with efficient functions.

3. Read the reviews or feedbacks carefully

Reviews from other users are must-read items because the reviewers will have the deepest understanding of products when they have already experienced the spa software themselves.

If you want to get more reviews about spa & salon software from one of the most trustworthy websites in the world, click HERE.

4. Rank your requirements for the spa software

Being a small business means you have to allocate a limited budget to a long list of problems your spa is dealing with. Arrange and rank them all, then decide which are the priorities you need the spa software to solve.

Customizing and centralizing all your requirements will make the decision-making process become faster and easier.

5. Get a trial version

After considering all of those criteria above, it’s time to try it. The time period for a trial version is enough for you to know whether it works with your business or not. Then you can answer the question “Should I buy it?” yourself.

12 Most Common Spa Softwares For Small Business

1. bePOS - The Most Favorable POS System In Australia

A POS system for salon and spa management which is simple, flexible and powerful. You will have a direct connection with your customers through understanding their backgrounds, purchase behavior or their favorite treatments that in consequence, you will figure out which products should be released or removed and which services should be improved to grow your business.

Features of bePOS:

  • Booking

  • Cloud-Based

  • CRM

  • Report

  • Inventory Management

  • Cash Management

  • ​Staff Management

  • Treatment Management

Price: 3 packages:

  • Free package: $0/ month

  • Growth package: $29/ month

  • Professional package: $59/ month

Reviews from users of bePOS:

To get bePOS, click here to download!

2. Shedul - The Management Software Solution For Beauty Industry

Shedul allows customers to book appointments online at any time, from any location. It offers calendar management, product management, service management, and a point of sale (POS) system.

This solution offers features such as appointment preferences, detailed appointment histories, contact details and future bookings.

Features of Shedul:

  • Schedule Appointments

  • Manage your clients

  • Reduce No-Shows

  • Activity Dashboard

  • Online Bookings

  • Sales & Products


Shedul is free for everyone:

  • No credit card

  • No trial period

  • Unlimited use for free!

Reviews from users of Shedul:

3. 10to8 - Popular Appointment Scheduling Software Worldwide

A top appointment scheduling software which is multi-functional, includes SMS & Email reminders, Group bookings, Integrations, Calendar sync, Online payment and Live Report. This management solution is recommended for any small business owner who wants to try an online booking.

Features of 10to8:

  • 24/7 appointment booking

  • Automated emails & text reminders

  • Multiple calendars

  • Automated questionnaires

  • Advanced client management

  • Take online payments from clients

  • Custom reporting

  • Integrate with external apps

  • Multi-language support for any country

Price: 5 packages:

  • Small business: Free forever

  • Basic package: $8.8/ month

  • Grow package: $17.6/ month

  • Bigger Business: $35.2/ month

  • Enterprise: demands

Reviews from users of 10to8:

4. Acuity Scheduling - An Online Assistant Of Any Business

The product caters to the needs of small and midsize businesses as well as individual professionals. It allows users to automate their bookings by offering a time view suited their availability. The software then will send regular alerts and reminders to users regarding their appointment schedules.

Features of Acuity Scheduling

  • Online scheduling and payments

  • Organize your schedule

  • Control your availability 24/7

  • Automatically send branded & customized confirmations, reminders via emails or text messages.

  • Integrations with other tools such as Paypal, Stripe, Zapier...

Price: 4 packages

  • Freebie: $0/ month

  • Emerging: $15/ month

  • Growing: $25/ month

  • Powerhouse: $50/ month

Reviews from users of Acuity Scheduling

5. Square For Retails - A POS & Inventory Management For Retail Businesses

Square for Retail is a POS and retail solution for all retailers. The main features include inventory management, CRM (customer relationship management), reporting and staff management. It enables users to divide customers into different groups such as loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles.

Features of Square for Retails:

  • Automatic Notifications

  • Credit Card Processing

  • Customer Database

  • Discount Management

  • Gift Card System

  • Inventory Management

  • Inventory Tracking

  • POS

  • Real-Time Data

  • Search Functionality


  • $60/ month per location, includes one point of sale.

  • Add additional points of sale for $20/ month each

Reviews from users of Square for Retails:

6. Paytouch - Make Every Type Of Payments Less Stress And More Success

Paytouch is a POS system with various types of payment accepted like cash, chip, and pin credit/debit cards. Its key features include powerful inventory management, customer engagement, employee tracking, and actionable insights. It meets the need for a small business to keep customers coming back for more and to fast-pace the growth of the business.

Features of Paytouch

  • Ticket Management

  • Cash Drawer Management

  • Employee Management

  • Order Management

  • Customer Management

  • Accept Any Tender


  • $79/ month with unlimited registers, unlimited users.

  • Or 2,5% per swipe, dip or tap and no monthly fees.

Reviews from users of Paytouch

7. Booker Software - The All-in-one Platform That Helps You Manage Your Business

Booker provides businesses in cosmetics and wellness industries such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more.

Features of Booker software

  • Booker Marketing Network: Offer booking on partner websites

  • Social media promotions

  • Direct website booking

  • Targeted email marketing campaigns

  • Customized booking pages

  • Facebook booking

  • Mobile & tablet booking

  • Integrated point-of-sale (POS) system

  • Appointment reminder emails

  • Credit card processing

  • Mobile payment processing

  • Staff scheduling

Price: 3 packages

  • Essential: $129/ month

  • Accelerate: $239/ month

  • Ultimate: $349/ month

Reviews from users of Booker

8. Timely - A Rare And Beautiful Gem In World Of Salon Software

It caters to individual professionals and small and midsize businesses, including spas, beauty salons, hair salons, health clinics, massage therapists and personal trainers.

Timely enables customers to book their tickets online through links embedded in websites or through Facebook. It offers sales and marketing support and reporting features.

This product also offers automated SMS, email reminders and securely stores customer data including personal details, booking, emails, sales, and other notes.

Features of Timely

  • Scheduling calendar

  • Online bookings

  • Facebook bookings

  • SMS reminders

  • SMS marketing

  • Customer records

  • Products

  • Invoicing & Payments

  • Gift vouchers

  • Online payments

  • Staff roster

  • Services and products

  • Customer credit

  • Class bookings

  • Customer notes

  • Processing & padding times

Price: 4 packages:

  • Just me : $15/ month

  • 2-7 staff : $30/ month

  • 8-20 staff : $200/ month

  • Over 20 staff : depends on business needs

Reviews from users of Timely

9. Fattmerchant - Great Product For A Small Business Owner

Fattmerchant is Orlando’s fastest-growing payment technology company. This was to switch anyone at any business to a better payment processor by using better payment technology, making payment processing simple, powerful and fun.

Features of Fattmerchant

  • Billing Portal

  • Customizable Invoices

  • Debit Card Support

  • Electronic Receipts

  • In-Person Payments

  • Invoice History

  • Mobile Card Reader

  • Mobile Payments

  • POS Transactions

  • Payment Processing

  • Sales / Order Reporting


  • Fattmerchant Starter platform : $99/ month

  • Fattmerchant Enterprise platform: $199/ month

Reviews from users of Fattmerchant

10. Phorest Salon - Salon Software For Loyalty Management

Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. The software offers cloud-based deployment and a salon-branded app for mobile phones and tablets. Appointment bookings are made via their website or Facebook and automatically updated to avoid overbooking.

Features of Phorest

  • Salon-branded App & Online Bookings: take appointments 24/7

  • Reviews: get vital feedback clients review every appointment

  • Multi-link: manage multiple branches with ease

  • Reporting: finance, sales, commission - over 90 reports

  • Staff performance: retail; requests; customer satisfaction

  • Automatic Backup

  • Automatic Reminders

  • Reporting: finance, sales, commission - over 90 reports

  • Staff performance: retail; requests; customer satisfaction

  • Automatic Reminders

  • Payroll Integration

  • POS

  • Project Notes

  • Sales Reporting


3 packages: starting from $79.00/month. Contact for a price quote

  • Basic

  • Executive

  • Complete Advantage.

Reviews from users of Phorest

11. Versum - User Friendly Program That Makes Life Easier

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

Versum also provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Features of Versum

  • Client management

  • Automatic reminders

  • In-built CRM

  • Appointment history

  • Booking calendar

  • Payroll & commission management

  • Point of sale (POS)

  • Appointment scheduling

  • Customer loyalty program

  • Email marketing

  • Equipment / room management

  • Gift card system


  • Single employee : $25/ month

  • 2-6 employees : $39/ month

  • 7-12 employees: $69/ month

  • Over 12 employees : $109/ month

Reviews from users of Versum

12. Rosy - Web-based Spa & Salon Solution

Rosy is a web-based salon & spa management solution which primarily caters to small and midsized business owners across the USA, Canada, Australia and Europe.

It is the multi-functional software that allows business clients to book appointments through the website or salon's Facebook page. The owner can create time slots and allow the client to book a convenient slot for them. The solution generates automatic alerts when an appointment is booked, sending confirmation alerts to staff & client through emails & text messages.

Features of Rosy:

  • Website builder

  • Send bulk emails

  • Personalize reminders

  • Credit card processing

  • Mobile integration

  • Order management

  • Point-of-sale

  • Referral programs

  • Facebook integrating

  • Multiple appointment scheduling

  • Rewards & bonus distribution


  • Standard package: $29 - $99 / month

  • Premium package: $37 - $192 / month

Reviews from users of Rosy

4 Common Questions When Using Spa Software For Small Business.

1. What is spa software and its benefits?

Spa software is a solution that helps to take care of appointment bookings, billing, payment, spa management or even sales & marketing,... so you can take care of your customers.

You can allow your customers to schedule, reschedule or cancel appointments at any time, with so little effort. You can also manage the activities of your employees, stay up-to-date with your business situation, and plan out the steps for the growth of your business.

2. Will I need support to run spa software at my business?

Basically, spa software is designed as simple as possible so that owners can learn and use it themselves.

However, to take full advantage and to reach the potential ability of the software, you should consider the training or the guides involved.

3. Will spa software lead to more sales?

If can, if you take full the benefits of the spa solution, you will get to the right customers with exactly the right products they’re interested in. You can display your high-qualified services, promotions and special offers which call them to act immediately. Now you just need to show off how professional you are, comfort them and convert them into loyal customers. The deeper the customer relationship you are in, the more sales you will get in the future.

4. More resources on best spa management

These resources may help you to develop your spa or salon, check them out now!

>> 8 Most Popular Spa Inventory Management Softwares in 2019

>> 11 Best Medical Spa Software To Grow Your Spa Business (Updated Reviews & Features in 2019)

>> The 9 Best Salon Booking Software That Makes Your Salon Management Easier (Updated 2019)

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